Route 19 Performance

Route 19 (Nanaimo Harbour – Gabriola Island)

Monthly traffic reports (showing % change in traffic volumes from previous year)

Monthly traffic statistics for other routes can be found on the BC Ferries website. Scroll down the page to select Traffic Statistics

Average daily traffic – monthly comparisons

Note that an increased, two-vessel service was introduced on 12 April 2022.


Quarterly performance since 2019 – Passengers carried

Quarterly performance since 2019 – Vehicles carried

Quarterly performance since 2019 – Vehicle capacity utilisation

This chart tracks the percentage of deck space utilised according to the Automobile Equivalent (AEQ) measure adopted by BC Ferries, based on each AEQ occupying 6.1m of deck space, giving the new Island Class vessels each a capacity of 47 AEQs.

Quarterly performance since 2019 – Sailing overloads

Quarterly performance since 2019 – On-time performance

Annual operating and financial performance for Route 19

What do ferry users think of the service provided by BC Ferries?

The following charts show how customer satisfaction among ferry users on Route 19 has been affected by schedule changes and increasing traffic volumes.

Each of the charts tracks public reaction to the service cuts of Summer 2014 and the recovery in service provision from 2015 onwards, as well as the impact of increasing pressure on the ferry service as traffic has increased since 2015.

Data from the latest (2021) Customer Satisfaction Survey demonstrates the ongoing decline in satisfaction with service reliability in the year before the Island-Class ferries were introduced on the route.